Shipping policy
OMELIYA SHIPPING POLICY
Last Updated: July 2026
At Omeliya, we strive to process and deliver every order as quickly and safely as possible.
Processing Time
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All orders are processed within 1–3 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During product launches, restocks, or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times after dispatch:
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WORLDWIDE: 3-11 BUSINESS DAYS
Please note that delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing your tracking information (if applicable).
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. OMELIYA is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided at checkout.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, OMELIYA is not responsible for shipping delays caused by the carrier. If your package appears lost, please contact us and we will do our best to assist you with the carrier's investigation.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes or cancellations are no longer possible.
Contact
For any shipping questions, please contact us at:
Email: info.omeliya@gmail.com
Thank you for shopping with OMELIYA. We appreciate your support and look forward to delivering your order.
